DATE LAST MODIFIED: 28 October 2024
This platform is owned and operated by HTECH SOLUTIONS PVT LIMITED. We are committed to safeguarding your privacy and ensuring that you are well-informed about how we handle your personal information. This Privacy Policy applies to the information we gather through our platform, both online and offline. It details the types of information we collect from you when you visit and/or use our website and/or any of our mobile applications.
Information Security Measures
We take commercially reasonable physical, electronic, and administrative steps to protect the security of the Personal Information we collect. This includes limiting access to database servers to a restricted number of individuals and implementing electronic security systems and password protections to prevent unauthorized access. All payment transactions are processed through our third-party payment processor, ensuring that we do not have access to your sensitive financial data such as credit card numbers.
However, it's important to note that despite our utmost efforts, the security of data transmission over the Internet cannot be guaranteed with absolute certainty. While we employ reasonable means to safeguard the information you transmit through our Sites, any transmission of Personal Information is undertaken at your own risk. We cannot prevent third parties from potentially intercepting such information, and we are not liable for any breach of security resulting from factors or events beyond our control. These include, but are not limited to, your own actions or omissions, media corruption, defects in third-party data security products or services, power failures, natural disasters, civil unrest, vandalism, hacking, sabotage, or terrorism. Additionally, we are not responsible for any unauthorized circumvention of the privacy settings or security measures on our Sites.
Information We Collect
The Personal Information you provide to us typically includes:
- Contact details like your name, email address, telephone number, and physical address.
- Login and account information, such as a unique user ID and password.
- Personal details like your date of birth and purchase history.
- Personal preferences, including your wish list and marketing preferences.
We collect this Personal Information directly from you in various situations. For example, when you:
- Make an online purchase with us.
- Send us an email or other forms of communication.
- Join our social networking sites.
- Register for an account with us.
- Participate in our promotions, surveys, and/or contests.
- Engage in our social games.
How We Use the Collected Information
We generally use your Personal Information in the following circumstances:
- When you have specifically requested or consented to our actions.
- When it is necessary to fulfill a contract we have entered into with you.
- When it is in our legitimate interests (or those of a third party), provided your fundamental rights do not override these interests.
- When we are required to comply with a legal or regulatory obligation.
Sharing Personal Information with Third Parties
We value your trust and are transparent about when and with whom we may share your Personal Information. Except as described in this policy, we do not share your Personal Information with third parties without your consent.
We may disclose your Personal Information to external individuals and/or companies that assist us in providing you with our products and services and in operating and maintaining our Sites. For instance, we may collaborate with third parties to:
- Manage a customer information database.
- Distribute emails.
- Conduct direct marketing and data collection.
- Provide data storage and analysis.
- Prevent fraud.
- Offer customer service.
- Provide order fulfillment and/or delivery services.
- Provide other services that help us develop and run our Sites and maximize our business potential. We require these external companies to keep the shared information confidential and use it solely to perform their obligations to us.
In the event of seeking investors or undergoing a business transition such as a merger, acquisition by another company, or a sale of all or a portion of our assets, your Personal Information may be shared as part of the negotiation process and is likely to be among the assets transferred in the case of a sale or partial sale.
We may also disclose your Personal Information when legally required to do so, to cooperate with law enforcement investigations or legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights, or to safeguard the rights, property, or safety of our Site users or the public.
Targeted Advertising and Remarketing
You may encounter advertisements for our products/services on other websites and mobile applications as we collaborate with third-party advertisers for remarketing and retargeting activities. Through these relationships, we can target our messaging to you based on your interests, demographics, context, and other factors. These advertisers track your online activities over time across different websites and apps by collecting information through automated means, including using third-party cookies, web server logs, and web beacons. They use this data to display advertisements tailored to your individual interests. The information they may collect includes details about your visits to websites and apps that are part of the relevant advertising networks, such as the pages or advertisements you view and the actions you take on those platforms. This data collection occurs both on our Sites and on third-party websites and apps participating in the advertising networks, and it also helps us assess the effectiveness of our marketing efforts.
Other Websites
Our Sites may contain links or references to websites operated by third parties, or you may have accessed our Sites via a link on another website. This does not imply our endorsement of those websites or the goods and services they offer. We make no warranties or representations about any linked websites. These other websites are independent from us, and we have no control over or responsibility for their information, products, or activities. Our privacy practices may differ from those of these other websites. If you provide Personal Information on a third-party website, you are subject to that website's privacy policy, not ours. Please ensure you understand their privacy policy before sharing any Personal Information.
If you use a third-party website or application (e.g., Facebook, Google +, Twitter) to access our Sites or your account on our Sites, your activities on those platforms are governed by their privacy policies. The privacy policies of other sites and apps may vary significantly from ours, and we have no control over their operations or how they collect, store, or process data.
Disclosure for Legal Purposes
You authorize us to disclose any of your Personal Information in accordance with judicial and administrative proceedings and to law enforcement or government agencies if legally required. You also give us permission to disclose Personal Information if we believe it is necessary or appropriate in the investigation of improper or illegal conduct related to the Sites, such as fraud, misrepresentation, intellectual property infringement, or other activities that could expose us to liability.
Right of Erasure
You have the right to request the erasure of your personal data if there is no compelling reason for us to continue processing it. However, this right is subject to certain circumstances and is not an absolute guarantee. If you wish to exercise this right, please email us.
Children
We do not knowingly allow individuals under the age of 18 to use our Sites and do not intentionally collect, use, or disclose Personal Information from anyone under 18. If we become aware that we have unknowingly collected Personal Information from a child under 18, we will take reasonable steps to delete it from our records.
California Privacy
The following additional California Privacy Disclosures (“CA Disclosures”) supplement the information in our Privacy Policy and apply only to individual residents of the State of California (“consumers” or “you”). These CA Disclosures provide more details about how we collect, use, disclose, and otherwise process the personal information of California residents, both online and offline, within the scope of the California Consumer Privacy Act of 2018 (“CCPA”). Unless otherwise stated, the terms in these CA Disclosures have the same meanings as defined in our Privacy Policy or the CCPA. For the purposes of these CA Disclosures, “personal information” has the meaning provided by the CCPA and excludes publicly available information, deidentified or aggregated information that cannot be associated with us, and information outside the CCPA's scope. This section does not apply to information about our employees, contractors, and other personnel.
As a California resident, you may have the following rights (subject to legal limitations):
- The Right to Know, upon verification of your identity, any or all of the following information about your personal information we have collected and disclosed in the last 12 months:
- The specific pieces of personal information we have collected about you.
- The categories of personal information we have collected about you.
- The categories of sources of the personal information.
- The categories of personal information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed.
- The categories of personal information we have sold and the categories of third parties to whom the information was sold.
- The business or commercial purposes for collecting or selling the personal information.
- The Right to Request Deletion of personal information we have collected from you, with certain exceptions (note that we may be unable to provide you with access to our services if you choose to delete certain personal information, and we will inform you if that is the case).
- The Right to Opt Out of Personal Information Sales to third parties now or in the future.
Confidential Information
We do not encourage you to send us any confidential or proprietary information via email or other means. Any information, materials, suggestions, ideas, or comments you submit to us will be considered non-confidential. By providing them to us, you grant us the absolute right to use, modify, reproduce, transmit, display, and distribute the information for any purpose, without any payment or compensation to you. However, we will not use your name unless required by law to identify the source of the materials, information, suggestions, ideas, or comments, or unless we obtain your prior permission.
Contact
If you have any questions about your privacy or security on our Sites or wish to update your Personal Information, please send an email to [email protected].